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NHS Dental Services: COVID-19 Response – Notice for our patients

The Scottish Government have announced that Dental Practices can start to re-open for URGENT DENTAL CARE.

WE EXPECT TO BE READY TO OFFER EMERGENCY APPOINTMENTS FROM THURSDAY 25TH OF JUNE

We have been working hard to prepare the practice to offer a safe environment for all of our patients and staff and continuing to refine our plans for safe delivery of treatment. All patients needing advice will continue to receive this from us, and some patients may still be referred to our local emergency hub for treatment.

We must stress that any appointments offered will be for emergency treatment only and no routine treatment is allowed at this time. Patients with a dental emergency must call 01592 640036 to arrange an appointment.

THERE WILL BE NO WALK-IN APPOINTMENTS THE FRONT DOOR WILL BE KEPT LOCKED AND VISITS WILL BE BY APPOINTMENT ONLY.

The treatments we can offer will be very limited as we are still unable to carry out aerosol generating procedures (Drilling or Scaling).

We would ask for your continued patience at this time and that you only contact us for genuine dental emergencies or advice.

You will see some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff.

For example:

–We will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your arrival.

–We will ask you to wait outside or in the car and call us from your mobile phone when you arrive.

–When the dentist is ready to see you, a team member will be there to greet you at the door. You will be asked to use the hand sanitiser provided when you enter the practice. The team member will then escort you directly into the surgery.

–Appointment times will be managed to allow for social distancing between patients. This might mean that you're offered fewer options for scheduling your appointment.

–Where appropriate, we may offer you a telephone consultation.So that we can observe physical (social) distancing and further reduce the chance of the virus spreading to the wider community, the front door will be kept locked and visits will be by appointment only.

How you can help:

–With the exception of children and patients with carers, patients should come alone

–A distance of at least 2 metres must be observed

–Staff will not shake your hand

–If you show symptoms of coronavirus following appointment booking, you should contact the practice by phone

–Please do not arrive without an appointment

WHAT TO EXPECT WHEN YOU ATTEND THE DENTAL PRACTICE : NHS FIFE

 
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If you are looking for NHS dentists in Fife why not try Charlotte Dental Care and experience our fresh approach to dentistry. New patients of all ages are welcome. Our dental practice is based in Kirkcaldy and is both accessible and convenient from the rest of Fife and Edinburgh.

The Charlotte team have been carefully selected for their knowledge and experience, our aim is to provide quality dentistry in a welcoming and dare we say it, relaxing environment. That's what our patients tell us anyway.

Membership spaces are limited so we recommend registering as soon as possible. Our dentists are dedicated to providing great dental care and should the need arise their skills extend to more cosmetic Private treatments. We offer dental hygiene, preventive care, restorative care and endodontic services so you can choose the treatment options and match your treatment to suit your wishes and budget.

Opening Hours: Monday - Thursday 9am – 5:45pm
  Friday 9am – 4.15pm
 
 
 
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  Address: 1 Charlotte Street, Kirkcaldy, Fife KY1 1RN Telephone: 01592 640036 Email: info@charlottedental.co.uk